Tailored to fit your needs

Flex

Includes:

‍True Multi-cloud DaaS

‍‍Windows Virtual Desktops
Windows Virtual Apps
‍‍User Profile Management
Linux Virtual Desktops
Audio & Video-Conferencing Support (100% in-session)
Single pane-of-glass administration
Active Directory Single Sign-On
Secure External Access

‍Technical Support

‍‍24x7x365 Technical Support‍

Optional Add-On Costs

‍‍Deployment Services
New Use Case Integration
Environment Health Check

Managed

Includes all Flex features, plus:

‍Managed Services

‍‍DaaS Configuration and Updates
Windows OS Management
Workload VM Monitoring and Analytics
User Session Reliability Review
Resource Allocation and Cost Optimization Review
Environment Health Check
Assigned Customer Success Manager

Optional Add-On Costs

‍‍Deployment Services
Endpoint Experience Monitoring
New Use Case Integration
Antivirus Management

Complete

Includes all Managed features, plus:

Hosting Services

Cloud Infrastructure Operations, Monitoring, Support, and Billing
Compute and Storage Configuration Management
Network Configuration and Management
Secure External access Appliance Configuration and Management

Optional Add-On Costs

‍‍Deployment Services
Endpoint Experience Monitoring
Antivirus Management

+ Compliance

‍Optional Add-On Costs

Standard (HIPAA/HITECH, PCI DSS, and SOC)
Advanced (Everything in Standard + NIST 800-53+) – IBM Cloud for Financial Services only

+ Compliance

‍Optional Add-On Costs

Standard (HIPAA/HITECH, PCI DSS, and SOC)
Advanced (Everything in Standard + NIST 800-53+) – IBM Cloud for Financial Services only

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